Support
Something not working, or a question about your account or tokens? Write to me and I'll get back to you as soon as I can.
support@mandalai.app
Common questions
I forgot my password
On the Profile tab, tap Forgot password? under the Sign in button. You'll get a six-digit code by email; type it into the app and choose a new password.
How do I delete my account?
Profile → Delete account. It removes the account, its synced goals and its tokens straight away, and can't be undone. Goals kept on your phone without an account are deleted with the app.
What are tokens?
Each AI suggestion of subgoals costs one token. A new account gets 10 free tokens; more can be bought on the Profile tab. Everything else in the app is free.
I bought tokens but they didn't arrive
Close the app and open it again: the balance refreshes when the app comes back to the front. If they're still missing after a few minutes, email me with the date of the purchase.
Can I get a refund?
Email me with the date of the purchase and what went wrong, and I'll sort it out.
Where are my goals stored?
Without an account, only on your phone. With an account, in the cloud too, so they sync. The privacy policy has the details.